Contacting the Sunday Computer Market

MAKING A COMPLAINT

Please note that you MUST approach the trader/supplier to seek satisfaction before contacting the Sunday Computer Market.

I will attempt to mediate and to rectify the problem to the mutual satisfaction of both parties.

In the event you are not satisfied with the outcome, you can lodge a complaint with the Office of Fair Trading Queensland. 
They will not handle complaints where you have not made a reasonable attempt to resolve the matter with the trader first unless you have 
an exceptionally good reason.

If you do have supporting documentation, you MUST either scan and attach the documentation or print off the 
complaint form  (http://www.fairtrading.qld.gov.au/OFT/Feedback.nsf/ComplaintFeedback?openform )
and send it, together with your documentation to the Office of Fair Trading nearest where the business was located.

For additional information, visit the Department of Fair Trading's web site. (http://www.fairtrading.qld.gov.au )

See Popular pages, "Unhappy? tips for making a complaint."